Privacy Policy

1. Information We Collect

Personal Data

We may collect personal identification information from you in a variety of ways, including, but not limited to:

• Account Registration: When you create an account, we collect your name, email address, and Steam ID
• Transactions: When you make a purchase, we collect payment information, billing address, and purchase history
• Communication: When you contact our support team, we collect the information you provide in your messages
• Profile Information: Information you choose to add to your profile such as avatar, preferences, and other details

Non-Personal Data

We may also collect non-personal identification information about users whenever they interact with our site. This may include:

• Technical Data: Browser type, operating system, device information, and internet service providers
• Usage Data: Pages visited, time spent on pages, click patterns, and other browsing behaviors
• IP Address: Your IP address and approximate location (city/country level only)
• Referral Sources: How you found our website (search engines, advertisements, etc.)

2. How We Use Your Data

We may use the information we collect from you for the following purposes:

• To process and fulfill your orders for CS2 skins
• To verify your identity and maintain your account security
• To provide customer support and respond to your inquiries
• To send you transaction confirmations and order updates
• To send you administrative information, such as updates to our terms, conditions, and policies
• To personalize your experience and deliver content relevant to your interests
• To improve our website, products, and services
• To prevent fraud and enhance the security of our platform
• To comply with legal obligations and resolve disputes

Marketing Communications

With your consent, we may use your email address to send you marketing communications about our products, promotions, and updates. You can opt out of these communications at any time by:

• Clicking the "unsubscribe" link in our emails
• Updating your preferences in your account settings
• Contacting our support team

3. Cookie Policy

We use cookies and similar tracking technologies to track activity on our site and hold certain information. Cookies are small data files placed on your device that help us improve your experience, see which areas and features of our site are popular, and count visits.

Types of Cookies We Use

• Essential Cookies: Required for the website to function properly (authentication, security, etc.)
• Preference Cookies: Enable the website to remember your preferences and settings
• Analytics Cookies: Help us understand how visitors interact with our website
• Marketing Cookies: Used to track visitors across websites to display relevant advertisements

Managing Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this site may become inaccessible or not function properly.

Third-Party Cookies

We may use third-party services such as Google Analytics, Facebook Pixel, and others that place cookies on your device. These third parties have their own privacy policies addressing how they use such information.

4. Data Sharing and Disclosure

We may share your information in the following situations:

Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Legal Requirements

We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, judicial proceedings, court orders, or legal processes.

Protection of Rights

We may disclose your information to protect our rights, privacy, safety, or property, and/or that of our users or others.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

We use industry-standard encryption to protect your payment information during transmission. We also maintain physical, electronic, and procedural safeguards to protect your personal information once we receive it.

6. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible, then we will securely store your personal information and isolate it from any further processing until deletion is possible.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to Access: You have the right to request copies of your personal information
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete
• Right to Erasure: You have the right to request that we erase your personal information, under certain conditions
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions
• Right to Object to Processing: You have the right to object to our processing of your personal information, under certain conditions
• Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions

If you wish to exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

8. Children's Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

9. International Data Transfers

Your information may be transferred to, and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the information, including personal information, to the United Kingdom and process it there.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: